Filtering by Country: Include/Exclude Visitors from Workflows based on their Location

Overview

How It Works

1. Set Conditions Using = or !=:
• Use = to include visitors from specific countries.
• Use != to exclude visitors from specific countries.

2. Behavior Based on Workflow Type:
• Notification Workflow: Notifications are sent only if the visitor matches the country condition.
• Popup Workflow: Popups are displayed only to visitors matching the country condition.

3. Countries Use 2-Letter Codes: All countries are represented by ISO 3166-1 alpha-2 codes, such as:
• US for the United States
• CA for Canada
• FR for France

See the complete list of country codes in the appendix at the end of this article.

FilteringMultiple Countries

• Include Specific Countries:

location.country = US,CA

Matches visitors from the United States or Canada.

• Exclude Specific Countries:

location.country != FR,DE

Excludes visitors from France and Germany.

Examples

1. Show Popups to Visitors from the US Only:

location.country = US

The popup will appear only for visitors located in the United States.

2. Exclude Visitors from Canada and the US from Notifications:

location.country != CA,US

Notifications will not be triggered for visitors from Canada or the United States.

3. Include Visitors from Multiple Countries:

location.country = UK,FR,IT

Matches visitors from the United Kingdom, France, or Italy.

Tips for Best Use

• Test Your Workflow Filters: Verify the filters are working by visiting your website using a test IP from the target country.

• Combine with Other Filters: Use the country filter alongside other criteria for precise targeting. For example:

location.country = US AND f2f-role = premium

• Keep Codes Handy: Refer to the country code list below for quick access.

Appendix: Full List of F2F Country Codes

Conclusion