Installation & Onboarding – Face2Face.io | Documentation

Get Started
- The Basics
  - What is Face2Face?
Installation & Onboarding
- Plugins
  - WordPress Plugin
- Integrations
  - F2F — Slack Integration Gone Wrong (and what to do)
- Workflows
  - Filtering by Country: Include/Exclude Visitors from Workflows based on their Location
- Sparks
  - Spark Installation Instructions
  - Spark Configuration Instructions
Developer Documentation
- Javascript Functions
  - Identify
  - Workflow
  - Notify
  - Popup
  - requestAgent
  - evaluateCondition
- Other
  - How to Identify Visitors via URL Parameters (UTMs)
  - How to Start Call via URL Parameter (UTM)
Compliance Hub
- Using Face2Face Responsibly
  - How to Use Face2Face in a GDPR-Compliant Way
  - Adding Face2Face to Your Cookie Consent Banner
  - Manually Delete a Specific Visitor's Data
- Privacy & Legal
  - Privacy Policy
  - Terms of Use (Customer Agreement)
  - Acceptable Use Policy (AUP)
  - Data Processing Agreement (DPA)
- Security, Uptime & Support
  - Security Practices (Information Security Policy)
  - Support & Uptime Commitments (SLA)
- Data Handling & Compliance
  - Data Handling Overview (Controller ROPA)
  - Data Processing Overview (Processor ROPA)
  - Subprocessors List
  - Data Retention Policy
- Compliance Certifications
  - SOC 2 Type II

Plugins

WordPress Plugin

Simplest way to install F2F on your WordPress website

Integrations

F2F — Slack Integration Gone Wrong (and what to do)

Workflows

Filtering by Country: Include/Exclude Visitors from Workflows based on their Location

Filter visitors based on their current location country to trigger notifications and popups only for visitors most relevant to you.

Sparks

Spark Installation Instructions

Spark Configuration Instructions