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  • Get Started

    • The Basics
      • What is Face2Face?
  • Installation & Onboarding

    • Plugins
      • WordPress Plugin
    • Integrations
      • F2F — Slack Integration Gone Wrong (and what to do)
    • Workflows
      • Filtering by Country: Include/Exclude Visitors from Workflows based on their Location
    • Sparks
      • Spark Installation Instructions
      • Spark Configuration Instructions
  • Developer Documentation

    • Javascript Functions
      • Identify
      • Workflow
      • Notify
      • Popup
      • requestAgent
      • evaluateCondition
    • Other
      • How to Identify Visitors via URL Parameters (UTMs)
      • How to Start Call via URL Parameter (UTM)
  • Compliance Hub

    • Using Face2Face Responsibly
      • How to Use Face2Face in a GDPR-Compliant Way
      • Adding Face2Face to Your Cookie Consent Banner
      • Manually Delete a Specific Visitor's Data
    • Privacy & Legal
      • Privacy Policy
      • Terms of Use (Customer Agreement)
      • Acceptable Use Policy (AUP)
      • Data Processing Agreement (DPA)
    • Security, Uptime & Support
      • Security Practices (Information Security Policy)
      • Support & Uptime Commitments (SLA)
    • Data Handling & Compliance
      • Data Handling Overview (Controller ROPA)
      • Data Processing Overview (Processor ROPA)
      • Subprocessors List
      • Data Retention Policy
    • Compliance Certifications
      • SOC 2 Type II
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Get Started

Learn more about the product, the team behind it, our mission & vision

1 Article

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Installation & Onboarding

Learn everything you need to know about how to setup Face2Face & start using it

5 Articles

Developer Documentation

Advanced features for technical people who wish to go beyond basic functionality

8 Articles

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Compliance Hub

Everything related to Face2Face.io’s Privacy Policies, Information Security Policy, DPA, etc..

14 Articles

Suggested Articles

What is Face2Face?

WordPress Plugin

Simplest way to install F2F on your WordPress website

Filtering by Country: Include/Exclude Visitors from Workflows based on their Location

Filter visitors based on their current location country to trigger notifications and popups only for visitors most relevant to you.

Spark Installation Instructions

Spark Configuration Instructions

How to Identify Visitors via URL Parameters (UTMs)

Easily identify visitors by adding ?f2f-[key]=[value] parameters to your website’s URLs.

How to Start Call via URL Parameter (UTM)

Add ?requestAgent=[workflowId] to your URL to start the call as soon as the prospect lands on your website

How to Use Face2Face in a GDPR-Compliant Way

Guidance for loading scripts, embedding Sparks, and meeting consent requirements.

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